Appointment information

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Othello Office
425 E Main, Ste 600

Othello, WA 99344
Office Hours: 8:00 AM to 12:00 Noon, 1:00 PM to 5:00 PM
Telephone Number: 509-488-5611
Fax Number: 509-488-0166  

Ritzville Office
108 W. Main

Ritzville, WA 99169
Office Hours: By Appointment
Telephone Number: 509-659-4357

Crisis Response
24 Hour Crisis Response

Othello (509) 488-5611
Ritzville-Lind-Washtucna (509) 659-4357

 Appointments      
To schedule an appointment, simply contact our office. Our staff will answer questions and help you make an appointment.  

 
Hours            

Monday through Friday 8:00a.m. To 5:00p.m. Treatment Services by appointment maybe offered from 7:00a.m. To 9:00p.m Monday through Friday based on availability.       

Confidentiality    
All IHCS services are private and confidential as required by State and Federal law. Information regarding consumers is not released without written permission from the consumer. There are some exceptions to confidentiality specifically in the areas of health and safety to children.  

Fees  
We accept PROVIDER 1 (Medicaid). We are able to aid consumers in billing private insurance. For those persons with no insurance, fees are charged on a sliding scale based on individual’s ability to pay. No one is refused services because they are unable to pay.  

Staff  
IHCS is staffed by individuals with a variety of educational backgrounds and specialty fields. Among these are Psychiatrists, Master Degreed Therapists, Qualified Substance Use Disorder Counselors, and other professionally trained staff. Staff are carefully chosen and continuing professional training and education are required. Services provided by trained bilingual staff are available to the Hispanic population.